The best customer experiences are built with Zendesk.

Zendesk's customer service and engagement platform is powerful and flexible, and scales to meet the needs of any business. Connect on any channel and in one place - phone, chat, email, social media and any other channel where your customers are.

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125,000 paid customer accounts
160 customer countries and territories
More than 40 languages supported

Why Trustpilot & Zendesk?

Trustpilot and Zendesk partnered to enable businesses to share and respond to customer feedback when it's delivered in the form of reviews. Engage with customers across more channels, manage it all from Zendesk's existing workflow, and create transparency to build trust in your brand.

The integration

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Create a Zendesk ticket each time a new Trustpilot review is posted. Reply directly from Zendesk and responses will publish on the review in Trustpilot. Automate tasks by creating new triggers or macros. Use the integration to manage all your reviews from Zendesk without logging into Trustpilot or changing your existing customer service workflow.

This integration is developed and maintained by Trustpilot.

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